All sales of goods under this Agreement are final. The Buyer acknowledges and agrees that no refunds, exchanges, or returns shall be permitted unless otherwise expressly provided in this Agreement or required by applicable law. Customer accepts full responsibility for the selection and purchase of the Products and confirms that Products meet the Customer's requirements.

All replacement goods are granted solely under our purview and with our consent as Float House. If your order arrives damaged, partially missing, or otherwise incorrect, please notify us at info@floathouse.co within 7 days of your receipt to be eligible to receive a full or partial replacement order. Please include your receipt, images of the items received, and a description of the issue. We will review, and if finding your order warrants a replacement, we will send the items as they were outlined on the original order.