Thank you for your interest in Float House LLC (“Float House”, “we”, “us” or “our”). This is the privacy policy (“Policy”) that governs how we use Personal Information (defined below) that we collect, receive and store about you in connection with the use of our website, www.floathouse.co, along with the content, products and services therein. The website and our content and services are individually and collectively referred to herein as the “Services”.

This Policy explains how we handle the collection and use of Personal Information that we obtain and the choices that you can make about how your Personal Information is used by Float House. “Personal Information” means any information that can be used, alone or in combination with other information, to personally identify an individual, including a first and last name, email address, or a personal profile. In some cases, IP addresses may also be considered Personal Information.

Consent and Modification

We encourage you to review this Policy periodically, as your continued use of the Services after any change constitutes consent to this Policy. We may update this Policy from time to time, and any changes will be reflected here. If you do not agree with the practices described in this Policy, you should not use our Services or otherwise interact with Float House.

If you have any questions about this Policy or how we use your Personal Information and similar data, please feel free to contact us at [email protected]

What Personal Information We Collect and How We Collect It

The Personal Information that we collect is either (1) voluntarily provided to us by you when you use the Services, or (2) information which is automatically collected from your device when you use the Services. In order to use certain of the Services that we provide, you may be required to provide us with your name and email address. We do not require any more Personal Information, but if you do provide any additional Personal Information, such as in your communications with us, doing so is entirely your choice. We will retain the Personal Information that you choose to provide in those instances and it will be treated in accordance with this Policy.

We also collect certain data about you automatically when you use our Services, specifically when you visit our website. This data may include your IP address, the time and date of your visit, your location, the pages and other content that you access, and the number of times you return to the website. Collection may be performed either by Float’s own software and tools or through our integrations with technology provided by third parties, such as Google Analytics. We collect this information by using technologies such as:

Log Files: A log file is a text file which resides on our servers, and which records pertinent information about your interactions with our Services at the time of access. Log file data is used primarily for diagnostic and auditing purposes.

Cookies: A cookie is a small data file which resides on your device, and which allows us to recognize you as a user when you return using the same device or web browser. Cookie data is used to customize your experience when you use our website. You can configure your web browser to warn you each time a cookie is being sent or to refuse cookies completely. However, if you opt to refuse cookies created by our website, you accept that your ability to use our Services may be impaired or limited, up to and including loss of access to certain Services, until such time as you accept these cookies.

Embedded Scripts: An embedded script is programming code (particularly JavaScript) that collects information about your interactions with our website. The code is temporarily downloaded onto your device, from our server or a third-party service provider, and is deactivated or deleted when you disconnect from our website. You can configure your web browser to disable the use of embedded scripts. However, if you opt to disable embedded scripts which we incorporate into our website, you accept that your ability to use our Services may be impaired or limited, up to and including loss of access to certain Services, until such time as you enable these embedded scripts.

We may also use other technologies that collect similar information for security and fraud detection purposes.

How We Use Personal Information

We use Personal Information primarily to provide our Services in manners including, but not limited to, marketing, responding to inquiries, providing customer service, and sending administrative information. We may use Personal Information to contact you in the future to tell you about new service offerings, promotions, opportunities, or other general information about Float or our Services that we think you might be interested in.

We also use the Personal Information we collect to improve our site. We review information to learn about how our site is used and accessed, and to analyze user behavior as a measure of interest in and use of our site. We may disclose such analyses to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user. We may also use certain subsets of the same information to investigate and prosecute potential breaches of Float House license agreements and security policies. We also may share pertinent Personal Information with our contractors, vendors, and other affiliates and partners for the authorized purposes of processing data for marketing, research, analytics, customer support and account management.

If you provide any information, whether or not it is Personal Information, via any interactive features of the Services, or through any social media platform that Float House links to, you should be aware that the information you provide could be available to others, whether immediately or at some future point. If you contact us by email, please be aware that we cannot guarantee total security of email transmissions, and that what you email to us could possibly be viewed by a third party while in transit. When caused by errors, by the unauthorized acts of third parties during transmission, or by interaction with a website other than Float House’, we have no liability for disclosure of any information.

Though it is not often necessary, we reserve the right to disclose Personal Information to third parties to protect the rights, property, or safety of Float House, our employees, or others.

Other Disclosures of Personal Information 

We do not sell, trade, share, or rent your Personal Information to unaffiliated third parties.

We will not disclose your Personal Information to any third party except as necessary for a legitimate use as described in this Policy, in connection with a bona fide legal dispute (where the information is relevant and in response to a valid, compulsory legal process), or as otherwise required by law.

In the event of a merger, acquisition, bankruptcy, or other sale or disposition of all or a portion of Float House’ assets, we may disclose Personal Information to the acquiring party(s). In that case, the successor’s use of your Personal Information will continue to be subject to this Policy unless a court orders otherwise or the successor notifies you that your Personal Information will be subject to their own privacy policy. If the successor sends you such a notification, it will include an opportunity for you to opt out. If you submit any Personal Information after such a transfer, that information will be subject to the successor’s privacy policy.

Your Choices & Accuracy of Your Personal Information

You always have the choice whether or not to provide Personal Information to Float House. If you choose not to provide Personal Information, you can still use any portion of our Services that do not require Personal Information. If you are ever placed on a Float House mailing list, you always have the option to opt-out of or unsubscribe from such a list at a later time via the relevant links therein. Please note that even if you unsubscribe from commercial marketing lists, we may still send you administrative communications as necessary for your ongoing use of the Services.

If you do provide us with Personal Information, we want to make sure it remains accurate and up to date. If you need to correct or update any other part(s) of your Personal Information, you can submit a change request directly to Float House by emailing us at [email protected] Please be sure to include sufficient details to allow us to make the necessary changes.

Third Party Websites 

Our Services may contain links to, or otherwise allow you to interact with, certain third-party websites, mobile software applications, and services that are not owned or controlled by Float House (each a “Third Party Service”). We are not responsible for the privacy practices or the content of these Third Party Services, and we encourage you to read the terms and conditions and privacy policy of any such Third Party Service that you choose to use.

Information Security

Float House uses commercially reasonable security and backup measures to protect the information submitted to us. No method of transmission over the Internet or method of electronic storage and security is 100% secure, though. While we always strive to protect your Personal Information, we cannot guarantee its absolute security. We encourage all our users to retain copies of all uploaded information on their own systems, to adhere to all corporate security policies or guidelines pertinent to your situation, and to practice personal habits of digital security.

Children’s Privacy

The Site is intended for individuals 21 years of age and older. We do not knowingly collection any information from individuals under 21 years of age, children, or minors. If we learn that someone under the age of 21 has provided us with Personal Information, or that such Personal Information has otherwise been inadvertently collected, we will promptly delete it in accordance with applicable law. If you learn that your child has provided us with Personal Information without your consent, please alert us at [email protected], and we will promptly delete it.

California Privacy

California residents have additional rights regarding the privacy and disclosure of Personal Information, including, but not limited to a right to request that Float House not sell their Personal Information, as well as a right to be informed about our other uses and disclosures of their Personal Information. Float House does not sell your Personal Information, and we use and disclose Personal Information solely in accordance with this Policy.

Float House does not meet the required threshold for mandatory compliance with the California Consumer Privacy Act. If you are a California resident and would like additional information about our use of your Personal Information, please contact us as indicated below.

California Do Not Track Notice

California law requires websites to disclose whether they and/or any third party(s) collect Personal Information about their users’ online activities over time and across different sites.  California law also requires that we disclose how we respond to “do not track” signals and similar mechanisms.

We do not track you over time or across third-party websites. As such, we do not respond to “do not track” signals. If you would like to learn more about browser tracking signals and “do not track” generally, please visit https://allaboutdnt.org.

Nevada Privacy

If you are a Nevada resident, you may ask us to add you to our opt-out list for possible future sales of certain information that we have collected or will collect about you. To submit such a request, please contact us as indicated below.

Consent to Transfer

Float House is operated in the United States. If you are outside of the United States, please be aware that any information we collect will be transferred to and processed in the United States. By using our Services, or otherwise providing us with Personal Information, you understand and consent to this transfer, processing, and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as, or conflict with, those in the country where you reside and/or are a citizen.

Questions or Comments

If you have any questions or comments about this Policy, the practices, or use of the website, please feel free to contact us by email at [email protected] or by mail at the following address: Float House, LLC., PO Box 663, 1883 Main St, Springfield, MA 01101-9998 Attn: Data Privacy.